Legal Notice (Specified Commercial Transactions Act)
Last updated: 【要記入：date】
This English version is provided for reference only. If there is any difference between the Japanese and English versions, the Japanese version prevails.
Information provided under Japan's Act on Specified Commercial Transactions (特定商取引法に基づく表記).
- Seller
- 【要記入】
- Person responsible
- 【要記入】
- Address
- 【要記入】
- Phone
- 【要記入】 (Hours: 【要記入】)
- hello@tomoenglish.jp
- Prices
- Trial lesson (25 min, first time only): ¥500
- 25-min lesson: ¥1,600
- 50-min lesson: ¥2,800
- In-person lesson (50 min): ¥4,000
- 4 × 50-min pack: ¥10,400
- 8 × 50-min pack: ¥19,200
- Japanese lessons (for English speakers)
- Trial lesson (25 min, first time only): ¥800
- 25-min lesson: ¥1,900
- 50-min lesson: ¥3,300
- In-person lesson (50 min): ¥5,200
- (tax incl.)
- Course prices
- Wasei-eigo Master: ¥1,980
- Everyday Small Talk: ¥2,980
- Business English Basics: ¥4,980
- English Job Interviews: ¥4,980
- Travel English: ¥2,980
- Study Abroad: Your First Week: ¥3,980
- All-courses bundle: ¥14,800
- Kana Quest: Hiragana: ¥1,200
- Kana Quest: Katakana: ¥1,200
- Tokyo Arrival: First Words: ¥2,000
- Tokyo Adventure: Survival Japanese: ¥2,400
- Friendship Arc: Everyday Conversation: ¥2,800
- All 5 seasons: ¥6,800
- (tax incl.)
- Monthly plans (subscription)
- Weekly ¥2,600/week (every 3 months ¥32,110, yearly ¥114,920), Light ¥5,980/month (every 3 months ¥17,040, yearly ¥61,000), Standard ¥9,800/month (every 3 months ¥27,930, yearly ¥99,960), Premium ¥18,400/month (every 3 months ¥52,440, yearly ¥187,680), Japanese Weekly ¥3,000/week (every 3 months ¥37,050, yearly ¥132,600), Japanese Light ¥6,980/month (every 3 months ¥19,890, yearly ¥71,200), Japanese Standard ¥11,800/month (every 3 months ¥33,630, yearly ¥120,360), Japanese Premium ¥22,400/month (every 3 months ¥63,840, yearly ¥228,480), Watch & Learn ¥980/month (tax included). Plans renew automatically every month from the sign-up date and are charged to your credit card on the renewal date. To cancel, use “Change plan or cancel” on My Page by the day before your next renewal. You can keep using the plan until the end of the paid period. No prorated refunds. 【要確認】
- Group program
- ¥10,400; early bird (14+ days before the start) ¥9,600 (8 weeks, 8 classes, tax included). Pay within 60 minutes of signing up. If fewer than 4 people have joined 7 days before the start, the class is cancelled with a full refund. You can cancel for a full refund until 7 days before week 1; no refunds after that. Missed classes are not refunded or rescheduled. 【要確認】
- Other fees
- Internet connection fees are paid by the customer.
- Payment method
- Credit card (Stripe)
- Payment timing
- Trial and single lessons: when you book. Packs and online courses: when you buy. Monthly plans: when you sign up, then on each monthly renewal date. Group programs: when you sign up (within 60 minutes).
- When the service is provided
- Online (Zoom or Google Meet) at the date and time you book. Lesson packs must be used within 【要記入：e.g. 60 days】 of purchase. In-person lessons take place at the time and place approved by the tutor.
- Cancellations and refunds
- Full refund for cancellations at least 24 hours before the lesson. No refund for no-shows. Cancellations less than 24 hours before: 【要記入】. See the Terms of Service for details.
- Courses: access and refunds
- After payment, the course unlocks on My Page once we confirm your purchase (【要記入：e.g. usually within 24 hours】). Because this is digital content, refunds after you start: 【要記入】.
- System requirements
- A computer, tablet or smartphone with an internet connection, and Zoom or Google Meet.