🇬🇧 ✈️ Travel · Everyday conversation, with effort (A2)
🏨 Hotel check-in and problems
🎯 Check in and politely solve a problem with your room
🎮 Play this in classUse the usual 50-minute plan: warm-up → key phrases → challenges → role-play → discussion → wrap-up. Share this page on Zoom so the student can see the phrases, but keep "Your card" to yourself.
💬 Warm-up questions
- Hotel, Airbnb or ryokan: which do you prefer?
- What makes a hotel great?
🔑 Key phrases
- I have a reservation under Tanaka.田中で予約しています。
- What time is breakfast?朝食は何時ですか?
- The air conditioner isn't working.エアコンが動きません。
- Could someone take a look at it?誰か見に来てもらえますか?
- Would it be possible to change rooms?部屋を変えてもらうことは可能ですか?
- Could I have a late checkout?レイトチェックアウトはできますか?
📚 Useful words
- reservation — 予約
- front desk — フロント
- amenities — アメニティ
- noisy — うるさい
- housekeeping — 客室清掃
- deposit — デポジット
⚡ Speaking challenges
- Complain about 3 problems with your room, politely.
- Ask for 3 things you can do near the hotel.
- Convince the receptionist to give you a free upgrade.
- Leave a short spoken review of your hotel.
🎭 Role-play
The front desk of a hotel in Singapore, 11 p.m.
🧑🎓 Student's card
Check in. Later, call the front desk: your room is noisy and the shower is cold. Get a solution.
🧑🏫 Your card (tutor)
Be the receptionist. First say the hotel is fully booked; only offer a room change if the student stays polite and insists.
🌀 Twist (halfway through): The receptionist can't find the reservation! The student must show proof and stay calm.
🗣️ Discussion questions
- What's the worst hotel you've stayed in?
- Would you complain or just accept a problem?
- What's important when choosing a hotel?
📌 Homework
Write a short online review (5–6 sentences) of a hotel you stayed at泊まったホテルのレビューを5〜6文で書く