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🇬🇧 ✈️ Travel · Everyday conversation, with effort (A2)

🏨 Hotel check-in and problems

🎯 Check in and politely solve a problem with your room

🎮 Play this in class

Use the usual 50-minute plan: warm-up → key phrases → challenges → role-play → discussion → wrap-up. Share this page on Zoom so the student can see the phrases, but keep "Your card" to yourself.

💬 Warm-up questions

  • Hotel, Airbnb or ryokan: which do you prefer?
  • What makes a hotel great?

🔑 Key phrases

  • I have a reservation under Tanaka.田中で予約しています。
  • What time is breakfast?朝食は何時ですか?
  • The air conditioner isn't working.エアコンが動きません。
  • Could someone take a look at it?誰か見に来てもらえますか?
  • Would it be possible to change rooms?部屋を変えてもらうことは可能ですか?
  • Could I have a late checkout?レイトチェックアウトはできますか?

📚 Useful words

  • reservation — 予約
  • front desk — フロント
  • amenities — アメニティ
  • noisy — うるさい
  • housekeeping — 客室清掃
  • deposit — デポジット

⚡ Speaking challenges

  • Complain about 3 problems with your room, politely.
  • Ask for 3 things you can do near the hotel.
  • Convince the receptionist to give you a free upgrade.
  • Leave a short spoken review of your hotel.

🎭 Role-play

The front desk of a hotel in Singapore, 11 p.m.

🧑‍🎓 Student's card

Check in. Later, call the front desk: your room is noisy and the shower is cold. Get a solution.

🧑‍🏫 Your card (tutor)

Be the receptionist. First say the hotel is fully booked; only offer a room change if the student stays polite and insists.

🌀 Twist (halfway through): The receptionist can't find the reservation! The student must show proof and stay calm.

🗣️ Discussion questions

  • What's the worst hotel you've stayed in?
  • Would you complain or just accept a problem?
  • What's important when choosing a hotel?

📌 Homework

Write a short online review (5–6 sentences) of a hotel you stayed at泊まったホテルのレビューを5〜6文で書く